Shipping or other fees
Product Specifications
Return and Refund Policy
If it is a product quality problem or transportation damage, we will provide free return and exchange services, ensuring a hassle-free experience for our customers. Read the full Return & Refund Policy; if your order arrives damaged, see what to do when you receive a damaged item (report within 72 hours), and review our Shipping Policy & track your order.
Make It Your Own (Customize)
We offer customization services as well. Feel free to reach out to us at info@simprolos.com if you have any questions or did not find the exact product that you are looking for.
Popular Changes:
- Hanging length
- Material color or paint
- Emitting color
- Dimmable add-on
- Add or reduce size/dimension
- Redesign the entire lighting fixture to your suggestion
What We Do:
- Make minor adjustments above
- Create CAD drawings for your custom design
- 3D render the product into your photo
Simprolos Customer Support:
Email: info@simprolos.com
Phone: +1 (800) 928-5893
Hours: Monday–Friday, 9:00 AM–6:00 PM EST, excluding U.S. public holidays