Shipping or other fees
Product Specifications
Shipping & Returns
Shipping
Processing time is typically 3–10 business days. Standard delivery is approximately 24–45 days total. Expedited air delivery, when available for the selected product and destination, is approximately 8–20 days total. Please see our Shipping Policy for complete details. Learn More
Refund:
Eligible return or exchange requests may be initiated within 60 days of delivery. Return shipping responsibility and any applicable restocking fee depend on the reason for return and item condition. Damaged, defective, incorrect, or materially misdescribed items are handled according to our Return & Refund Policy. Please review the full policy before returning an item. Learn More
Make It Your Own (Customize)
We offer customization services as well. Feel free to reach out to us at info@simprolos.com if you have any questions or did not find the exact product that you are looking for.
Popular Changes:
- Hanging length
- Material color or paint
- Emitting color
- Dimmable add-on
- Add or reduce size/dimension
- Redesign the entire lighting fixture to your suggestion
What We Do:
- Make minor adjustments above
- Create CAD drawings for your custom design
- 3D render the product into your photo
Simprolos Customer Support:
Email: info@simprolos.com
Phone: +1 (800) 928-5893
Hours: Monday–Friday, 9:00 AM–6:00 PM EST, excluding U.S. public holidays
